Contacting the police

Contacting the police

You can contact North Yorkshire Police by phone, post, email or in person.

By telephone:

Call 101- For all non emergencies
To contact an officer, police station, or to report an incident that does not require immediate attention or for general enquiries.
Unsure when to dial 101? Watch this video.

Call 999 - In an emergency
If there is a crime in progress or if there is a threat to life.

By Textphone:

Textphone 18001 101 - For all non emergencies
To contact an officer, police station, or to report an incident that does not require immediate attention or for general enquiries. 
This service is provided by the RNID Text Relay service and is suitable for people who have a hearing or speech impairment.

Textphone 18001 - In an emergency
If there is a crime in progress or if there is a threat to life. This service is provided by the RNID Text Relay service and is suitable for people who have a hearing or speech impairment.

EmergencySMS

The emergencySMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard.
Register your mobile phone now; don't wait until you need the emergencySMS service. emergencySMS 

Email enquiries

Send enquiries to general.enquiries@northyorkshire.pnn.police.uk - please include as much detail as possible in your message, including your preferred method of contact if we need to get in touch with you.

If you prefer, you can email your local Safer Neighbourhood Team directly.

Email addresses for specific requests - for example those relating to Freedom of Information or firearms information - can be found on this website. You can search or use the sitemap to quickly find what you are looking for.

Postal enquiries

North Yorkshire Police Headquarters
Newby Wiske
Northallerton
North Yorkshire
DL7 9HA.

Reporting hate crime

Hate crimes are based on ignorance, prejudice and discrimination, and have no place in our society. A hate crime is any crime which is perceived by the victim or any other person to be motivated by prejudice or hate. There are many different ways to report hate crime - you can even do so online.

Commendations

If you would like to commend an officer for their conduct whilst on duty you can contact our Professional Standards Directorate via:

Complaints

Our Professional Standards Directorate is responsible for the investigation of all public complaints, whether they are made about Police Officers, Police Staff or Special Constables. Please contact the directorate for more information.

Local authority issues

Some issues in your neighbourhood may be better dealt with by your local council than by the police.