Dialling 999

Between 1 April 2009 and 31 March 2010 we received 80,768 emergency 999 calls.

You should only dial 999 if:

• There is danger to life
• There is the use, or immediate threat of use, of violence
• There is serious injury to a person and / or serious damage to property
• A crime is, or is likely to be serious, and in progress
• An offender has just been disturbed at the scene
• An offender has been detained and poses, or is likely to pose, a risk to other people
• A road traffic collision involves, or is likely to involve, serious personal injury
• A road is blocked after a road traffic collision, or there is a dangerous or excessive build up of traffic