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Information technology

The force, as a public authority, must publish various classes of information in our Disclosure Log. Here are the FOI requests and responses we have made since 1 April 2016. Older responses made prior to that date are also available in a different format.

Contract information relating to corporate software/enterprise applications (FOI: 0877.2019-20)

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Request I require the organisation’s to provide me with the following contract information relating to the following corporate software/enterprise applications:  A. Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main ERP system and may include service support, maintenance and upgrades.  B. Primary Customer Relationship Management (CRM) Solution-this is the organisation’s main CRM system and may […]

Telephony system, Contact Centre system & Unified Communications or Collaboration tools used by NYP (FOI: 0665.2019-20)

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Request 1. Please confirm the manufacturer of your telephony system(s) that are currently in place? a)When was the installation date of your telephony equipment? b)Who maintains your telephony system(s)? c)Please confirm value of the initial project and value of annual support/maintenance services (in £)? d)When is your contract renewal date?  2.Please confirm the manufacturer of […]

How many incidents of cyber-attacks have been recorded since 2017 (FOI: 0506.2019-20)

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Request I am writing with a request about cyber security under the Freedom of Information Act 2000. Could you please tell me how many incidents of cyber-attacks you have recorded since the beginning of 2017? Of these can you tell me how many incidents were referred to external sources including the police, the National Crime […]