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The organisations software contract (FOI: 0083.2020-21)

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Request:

I want to apologise in advance for the length of this request, the first part is just an outline of the request bellow (A-D) I have added this for clarification so you know exactly what I am referring to. Can you please read all the information within the request this is an urgent request so if you could please provide me with the information before the 20 working days this will be greatly appreciated.

The information I require relates to the organisations software contract, please send me the organisation’s primary contract around the types of contract below.

I require the organisation’s to provide me with the following contract information relating to the following corporate software/enterprise applications:

 

A. Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main

ERP system and may include service support, maintenance and upgrades.

 

B. Primary Customer Relationship Management (CRM) Solution-this is the organisation’s main

CRM system and may include service support, maintenance and upgrades. Example of CRM systems the organisation may use could include Microsoft Dynamics, Front Office, Lagan CRM, Firmstep

 

C. Primary Human Resources (HR) and Payroll Software Solution-this is the organisation’s main

HR/payroll system and may include service support, maintenance and upgrades. In some cases the HR contract maybe separate to the payroll contract please provide both types of contracts. Example of HR/Payroll systems the organisation may use could include iTrent, Resourcelink.

 

D. The organisation’s primary corporate Finance Software Solution-this is the organisation’s main

Finance system and may include service support, maintenance and upgrades. Example of finance systems the organisation may use could include E-Business suite, Agresso (Unit4), eFinancials, Integra, SAP

In some cases you may come across contracts that provides service support maintenance and upgrades separate to the main software contract, please also provide this information in the response following the requested data below.

For each of the categories above can you please provide me with the relevant contract information listed below:

  1. Software Category: ERP, CRM, HR, Payroll, Finance
  2. Name of Supplier: Can you please provide me with the software provider for each contract?
  3. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
  4. Description of the contract: Please do not just state two to three words can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.

Please also include any modules included within the contract as this will support the categories you have selected in question 1.

  1. Number of Users/Licenses: What is the total number of user/licenses for this contract?
  2. Annual Spend: What is the annual average spend for each contract?
  3. Contract Duration: What is the duration of the contract please include any available extensions within the contract.
  4. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
  5. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
  6. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
  7. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

 

If any of the information is not available please can you provide me with the notes on the reasons why?

 

Response:

Extent and Result of Searches to Locate Information

To locate the information relevant to your request searches were conducted within North Yorkshire Police.

I can confirm that the information you have requested is held by North Yorkshire Police.

 

Decision

I have today decided to disclose the located information to you.

 

A)

1. ERP.

2 – 10. The information you have requested is published on the Blue Light website under the following link:

https://www.blpd.gov.uk/foi/foicontractview.aspx?contractid=36248

 

I have therefore decided to exempt providing you with a response pursuant to Section 21 Freedom of Information Act 2000 (the Act). Explained below.

  1. Contact Details: general.enquiries@northyorkshire.pnn.police.uk – Contracts manger.

 

B) There is no software in regards to CRM. Therefore no answers to provide for this question.

C)

  1. HR
  2. Oracle
  3. Origin.
  4. To provide support and maintenance to the Origin HR System
  5. This is support and maintenance therefore no amount of users / Licences to provide.
  6. £130, 551.36
  7. Annual
  8. 19/12/2019
  9. 18/12/2020
  10. At least one year before the renewal
  11. Contact Details: general.enquiries@northyorkshire.pnn.police.uk – Contracts manger.

D)

1) Finance Software

2 – 10) The information you have requested is published on the BlueLight website under the following link:

 

https://www.blpd.gov.uk/foi/foicontractview.aspx?contractid=36248

 

I have therefore decided to exempt providing you with a response pursuant to Section 21 Freedom of Information Act 2000 (the Act). Explained below.

  1. Contact Details: general.enquiries@northyorkshire.pnn.police.uk – Contracts manger.

 

Exemption Explanations

Section 21 – Information Reasonably Accessible by Other Means

Section 17 of the Act requires North Yorkshire Police, when refusing to provide such information (because the information is exempt) to provide you the applicant with a notice which: (a) states that fact, (b) specifies the exemption in question and (c) states (if that would not otherwise be apparent) why the exemption applies.

Section 21 is an absolute class based exemption and I am not required to consider the harm or public interest when applying this exemption.

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data.  It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data.  It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.

Last modified: December 16, 2020