FOI 0008-2024/25- 999/101 calls relating to KFC

Request:

Q1. The total number of emergency (999) or non-emergency (101) calls made between 1-28 February 2018 complaining about fast-food restaurant KFC running out of chicken?

Response: 

Extent of Searches to Locate Information

Following receipt of your request searches were conducted within North Yorkshire Police to locate relevant information.

Decision

Your request for information below has now been considered. In respect of Section 1(1)(a) of the Freedom of Information Act 2000 (FOIA) we can neither confirm nor deny if North Yorkshire Police does or does not hold the information you have requested. It is estimated that the cost of complying with your request for information would exceed the “appropriate costs limit” under Section 12(2) of the Freedom of Information Act 2000.

Section 12 (2) allows a public authority to refuse a request where it estimates that it would exceed to appropriate limit to either comply with the request in its entirety or confirm or deny whether the requested information is held.

Due to the nature of our recording systems; the information requested, if held, is not in an easily retrievable format. Within reasonable searches undertaken there are zero results. However, due to changes in recording methods since 2018 we can neither confirm nor deny that any other information relevant to your request is held. Even to attempt to establish if any other information relevant to your request is held by North Yorkshire Police, a manual review would be needed of all emergency and non-emergency calls in the requested time frame would be required, to ascertain if they related to complaints regarding KFC restaurants running out of chicken, which understandably would take a considerable amount of time to obtain. It is not known whether the information retrieved, if possible, would be an accurate representation or reliable set of data.

Pursuant to Section 17(5) of the Freedom of Information Act this letter acts as a Refusal Notice.

Pursuant to Section 16 of the Act I am required to offer you advice and assistance with regarding to refining your request to within the ‘appropriate limit’ (time/cost limit). However, due to the information provided above I am unable to suggest how you may refine your request and still receive the information within the cost threshold. We can, however, provide you with information relating to Question 1 alone. If you wish to discuss this please do not hesitate to contact me.

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data.  It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.