FOI Domestic Abuse Call Outs (0785-2023/24)

Request
Q1. On 26th December 2019, 2020, 2021 and 2022 how many domestic abuse incidents/call outs did your officers attend?
Q2. On 26th December 2019, 2020, 2021 and 2022 how many 999 and 101 calls reporting incidents of domestic abuse were received in your call handling centre?
Q3. On 31st December 2019, 2020, 2021 and 2022 how many domestic abuse incidents/call outs did officers from your police force attend?
Q4. On 31st December 2019, 2020, 2021 and 2022 how many 999 and 101 calls reporting incidents of domestic abuse were received in your call handling centre?
Q5. How many 999 and 101 calls per day reporting incidents of domestic abuse were received by your force in December 2019, December 2020, December 2021 and December 2022?
Q6. How many domestic abuse incidents/call outs per day did officers from your police force attend in December 2019, December 2020, December 2021 and December 2022?

Extent of Searches to Locate Information
Following receipt of your request searches were conducted within North Yorkshire Police to locate relevant information. 

Decision
I am not obliged to provide you with a response to your request pursuant to Section 12(1) of the Freedom of Information Act 2000 (the Act). Please note that when one part of your request falls under Section 12, we are not obliged to review the rest of the questions and the whole request is therefore exempt.

Section 12(1) applies to your request as the cost of complying with your request is above the amount to which we are legally required to respond i.e. the cost of identifying and retrieving any relevant information exceeds the ‘appropriate level’ as stated in the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Due to the nature of our recording systems the information requested, if held, is not in an easily retrievable format. Our information retrieval process generally relies on a computer ran report which gathers information from our call recording systems. Unfortunately, due to the way in which we hold call data we are unable to separate calls made to 101 and calls made to 999. In order to retrieve the requested information, it would be necessary to manually review every call to determine which came in via 101 and which came in via 999. This would exceed the time limit allowed under the Act. 

Pursuant to Section 17(5) of the Freedom of Information Act this letter acts as a Refusal Notice.

Pursuant to Section 16 of the Act I am required to offer you advice and assistance with regarding to refining your request to within the ‘appropriate limit’ (time/cost limit). However, we may be able to provide you with the combined information for both 101 calls and 999 calls if you resubmit your request. Further to the above, attendance data is only available from November 2020. If you wish to discuss this, please do not hesitate to contact me.

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data.  It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.