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Request:
Q1. Can you kindly provide a copy of any policy, guidance or material that North Yorkshire Police has when dealing with person/s refusing to pay a Taxi Fare and/or making off without payment.
Q2. What training is given to 999 operators for the above and supply a copy of the policy, guidance or material used to enforce this.
Response:
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To locate the information relevant to your request searches were conducted within North Yorkshire Police. I can confirm that the information you have requested is held by North Yorkshire Police.
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Q1. There is no specific policy, guidance or material that relates to officers investigating a person refusing to pay a Taxi Fare. This would be covered by the General Investigation Policy.
For your information, the offences relating to passengers who fail to pay are as follows:
Making off without payment under Section 3 of the Theft Act 1978. The passenger runs of without paying.
Obtaining services dishonestly under Section 11 Fraud Act 2006. The person knowingly takes a journey without having the funds to pay but does not notify the driver until arrival at the intended destination. Similarly, the passenger outright refuses to pay at the intended destination.
Q2. With regard to training issued to our telephone operators, this training is underpinned by the elements of THRIVE. There is no specific 999 training for MOWP as every offence that presents is unique. If the crime is in progress, there is a threat to life or there is going to be a loss of evidence, we have details of a vehicle for observations etc. this will be taken into consideration for an appropriate grading and response.
Please see the information on the following link which is given to officers during their initial training which you may find useful.
crime-recording-rules-for-frontline-officers-and-staff-march2024.pdf (publishing.service.gov.uk)
Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data. It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.