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Request:
Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP, Cloud)
Q1.Telephony/Voice Services Provider- Please can you provide me with the name of the supplier for each contract.
Q2. Telephony/Voice Services Spend – Please can you provide me with the annual spend
Q3.Telephony/Voice Services - Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers
Q4.Telephony/Voice Services - Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.
Q5.Telephony/Voice Services - Type of Lines - Please can you split the type of lines and users per each supplier? PSTN, Analogue, SIP, ISDN, VOIP, Cloud
Q6.Telephony/Voice Services Number of Lines / Channels / SIP Trunks/ Cloud based users- Please can you split the number of lines per each supplier? SIP trunks/connections, PSTN, Analogue, ISDN
Contract 2 - Incoming and Outgoing of call services.
Q7. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available, please can you provide further insight into why?
Q8.Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract.
Q9.Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable. If SIP services, please provide me with the cost of services per month.
Q10.Minute’s Landlines Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.
Q11.Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.
Contract 3 - The organisation's broadband provider.
Q12.Broadband Provider- Supplier’s name if there is not information available, please can you provide further insight into why?
Q13.Broadband expiry l Date- please provide day, month, and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the expiry dates up into however many suppliers
Q14.Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.
Contract 4 - Contracts relating to Wide Area Network [WAN] services, this could also include HSCN network services.
Q15. WAN Provider- please provide me with the main supplier(s) if there is no information available, please can you provide further insight into why?
Q16.WAN Contract expiry Date- please provide day, month, and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the expiry dates up into however many suppliers
Q17.Contract Description: Please can you provide me with a brief description for each contract
Q18.The number of sites: Please state the number of sites the WAN covers. Approx. will do.
Q19. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.
Q20.For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.
Q21.Internal Contact: please can you send me their full contact details including contact number and email and job title for all the contracts above.
Response:
Extent and Result of Searches to Locate Information
To locate the information relevant to your request searches were conducted within North Yorkshire Police. I can confirm that the information you have requested is held by North Yorkshire Police.
Decision
I have today decided to disclose the located information to you.
Q1. Fournet
Q2. £44,464.00
Q3. Expiry 01/09/2027
Q4. 7
Q5. Majority of SIP lines which are split by Geo redundancy. A few ISDN circuits being replaced.
Q6. 4 SIP trunks 3 IDSN BRI
Q7. BT
Q8. 30/09/2024 – Rolling contract
Q9. £4,533.00 Per month
Q10. No extensions
Q11. Approximately 750
Q12. Azorb
Q13. Expiry 02/03/2025 – Procurement exercise for new contract
Q14. £11,700.00
Q15. Virgin Media O2
Q16. 17/05/2024 – current contract under review
Q17. I am exempting any information pursuant to Section 43(2) of the Freedom of Information Act. Please see the exemption explanation below.
Q18. I am exempting any information pursuant to Section 43(2) of the Freedom of Information Act. Please see the exemption explanation below.
Q19. I am exempting any information pursuant to Section 43(2) of the Freedom of Information Act. Please see the exemption explanation below.
Q20. Tender Exercise
Q21. [email protected]
Exemption Explanation
Section 43 Commercial Interests - is a class based qualified exemption which means there is no requirement to provide the harm but a public interest test needs to be considered.
Factors favoring disclosure
Disclosure would allow the public to be aware of how public funds are spent and thereby would
provide transparency and accountability.
Factors favoring non-disclosure
North Yorkshire Police would find that its negotiating position would be greatly impaired by
releasing details that would not only be prejudicial to North Yorkshire Police but also to the
agencies/companies involved. Releasing this information would have a detrimental effect on their ability to be competitive in the future
Balance test
It is the responsibility of North Yorkshire Police when dealing with commercial businesses to not only protect their commercial interest but also that of North Yorkshire Police. Commercial interests must be protected so that the best possible value for money is obtained through open competition, both for businesses and North Yorkshire Police. This would not be achieved if full details were to be made available to the market. Although the use of public funds must be open and transparent, North Yorkshire Police is accountable for the money that it spends and utilizes and if to release the information means the force is unable to negotiate future tendering and have the ability to secure value for money because business relationships have been impaired, then this would not be in the public interest.
Having considered the public interest test factors I am required to determine whether, on balance, the factors favoring disclosure outweigh those which are against disclosure. It is my view that the factors favoring disclosure do not outweigh those which favor withholding the details. I would, therefore, inform you that North Yorkshire Police declines to provide the information for the reasons stated.
Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data. It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.