FOI NYP Telephony System (0449-2022/23)

Request

1.Telephony and UC/ Collaboration

a.Please confirm the manufacturer of your telephony system(s) that are currently in place

b. When is your contract renewal date?

c. Who maintains your telephony system(s)?

d. Do you use Unified Communications or Collaboration tools , if so which ones?

 

2. Microsoft

a. What Microsoft 365 licence do you have across the business e.g. E3, E5

b. Which partner looks after your Microsoft tenant?

c. Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

 

3. Storage

a. Does your organisation use on-premise or cloud storage or both?

b. Please confirm the on-premise hardware manufacturer

c. Please confirm your cloud storage provider

d. What is your annual spend on cloud storage?

e. How do you back up your data and with who e.g. Backup as a Service

Response

Extent and Result of Searches to Locate Information

To locate the information relevant to your request searches were conducted within North Yorkshire Police. I can confirm that the information you have requested is held by North Yorkshire Police.

Decision

I have today decided to disclose the located information to you.

Q1.         Telephony and UC/ Collaboration

Please confirm the manufacturer of your telephony system(s) that are currently in place

AVAYA

When is your contract renewal date?

30.04.2023 (with potential extensions which will take the expiry to 30.04.2025)

Who maintains your telephony system(s)?

NEC

Do you use Unified Communications or Collaboration tools , if so which ones?

Microsoft Teams

Q2.         Microsoft

What Microsoft 365 licence do you have across the business e.g. E3, E5

E3 with add-ons

Which partner looks after your Microsoft tenant?

This is currently under re-tender.

Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

On-Premise and via software as a service

Q3.         Storage

Does your organisation use on-premise or cloud storage or both?

On-Premise apart from standard M365 storage

Please confirm the on-premise hardware manufacturer

Dell

Please confirm your cloud storage provider

Microsoft

What is your annual spend on cloud storage?

Microsoft contract currently under tender

How do you back up your data and with who e.g. Backup as a Service

Disk to Disk and tape backup using VEEAM and NetBackup

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data.  It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.