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This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.
Request:
Q1. Do you use a tool for live chat/ web chat?
Q2. If so, which supplier do you use for this tool?
Q3. How much do you spend annually on a live chat/ web chat tool?
Q4. Which month & year does your contract with your supplier end?
Q5. Who is the budget holder for this contract?
Response:
Extent and Result of Searches to Locate Information
To locate the information relevant to your request searches were conducted within North Yorkshire Police. I can confirm that the information you have requested is not held by North Yorkshire Police. This is because we do not have a live chat/web chat function on our website. However, this is currently being explored.
Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data. It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.