FOI 999 Call Targets (192-2024/25)

Request

I am requesting the following information under the Freedom of Information Act:

Q1. The categories of 999 calls used by the police force in 2012 (i.e. to prioritise 999 calls), and the descriptors of each category

Q2. The average response time to 999 calls for each category in calendar year 2012

Q3. The categories of 999 calls used by the police force in 2015, and the descriptors of each category

Q4. The average response time to 999 calls for each category in calendar year 2015

Q5. The categories of 999 calls used by the police force in 2019, and the descriptors of each category

Q6. The average response time to 999 calls for each category in calendar year 2019

Q7. The categories of 999 calls used by the police force in 2021, and the descriptors of each category

Q8. The average response time to 999 calls for each category in calendar year 2021

Q9. The categories of 999 calls used by the police force in 2022, and the descriptors of each category

Q10. The average response time to 999 calls for each category in calendar year 2022

Q11. The categories of 999 calls used by the police force in 2023, and the descriptors of each category

Q12. The average response time to 999 calls for each category in calendar year 2023

Q13. The categories of 999 calls used by the police force in 2024, and the descriptors of each category

Q14. The average response time to 999 calls for each category in calendar year 2024 to date

*Response time to 999 calls refers to the time taken for police to attend following a call, rather than the time taken to answer the phone.

Response

Extent and Result of Searches to Locate Information

To locate the information relevant to your request searches were conducted within North Yorkshire Police. I can confirm that the information you have requested is held by North Yorkshire Police. 

Decision

The information you have requested is published on the North Yorkshire Police website under the following link:

FOI 999 Response Targets (297-2024/25) | North Yorkshire Police

I have therefore decided to exempt providing you with a response pursuant to Section 21 Freedom of Information Act 2000 (the Act).

Section 17 of the Act requires North Yorkshire Police, when refusing to provide such information (because the information is exempt) to provide you the applicant with a notice which: (a) states that fact, (b) specifies the exemption in question and (c) states (if that would not otherwise be apparent) why the exemption applies.

Section 21 – Information Reasonably Accessible by Other Means

Section 21 is an absolute class based exemption and I am not required to consider the harm or public interest when applying this exemption.

Pursuant to Section 17(1) of the Act this letter acts as a Refusal Notice in response to your request.

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data.  It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.