FOI 999 Response Targets (297-2024/25)

Request

Q1. Your force's incident response targets in minutes for each grade of 999 call and what potential crimes each grade includes, where incident response is the attendance of police officers following a 999 call.

Q2. Your force's annual average incident response times in minutes for each grade of call from 2019-2024

Q3. For each grade of call, your force's fastest and

Q4. slowest incident response times by year from 2019-2024.

If the time period requested is not available, please provide figures from the earliest year available up until the most current available at the point of production. Please provide such data electronically, if possible as a spreadsheet. If that is not possible, please provide it in a table.

Response

Extent and Result of Searches to Locate Information

To locate the information relevant to your request searches were conducted within North Yorkshire Police. I can confirm that the information you have requested is held by North Yorkshire Police.  

Decision

I have today decided to disclose the located information to you.

Q1. North Yorkshire Police target response times for 999 calls are as follows:

Immediate Rural – 20 Minutes

Immediate Urban – 15 Minutes

Priority – 60 Minutes

Q2. Please see the table below which shows the average response time for incidents recorded by North Yorkshire Police. I note that data is only available from October 2020 and runs to 15 July 2024.

	2020	2021	2022	2023	2024
Immediate rural	00:18:00	00:18:41	00:21:24	00:16:09	00:14:26
Immediate urban	00:12:51	00:13:26	00:15:52	00:10:40	00:10:41
Priority	01:16:01	01:49:01	03:24:57	01:27:22	01:41:10

Q3. Please see the table below which shows the longest response time for incidents recorded by North Yorkshire Police. I note that data is only available from October 2020 and runs to 15 July 2024.

	2020	2021	2022	2023	2024
Immediate rural	23:25:57	23:37:38	23:59:36	23:16:12	09:34:31
Immediate urban	23:34:06	23:47:04	23:50:04	23:51:30	18:42:06
Priority	23:54:44	23:59:03	23:59:57	23:56:42	23:59:27

Q4. Please see the table below which shows the longest response time for incidents recorded by North Yorkshire Police. I note that data is only available from October 2020 and runs to 15 July 2024.

	2020	2021	2022	2023	2024
Immediate rural	00:00:00	00:00:00	00:00:00	00:00:00	00:00:00
Immediate urban	00:00:00	00:00:00	00:00:00	00:00:00	00:00:00
Priority	00:00:00	00:00:00	00:00:00	00:00:00	00:00:00

Please note that the lowest response times consistently shows at 00:00:00 and there are concerns on the data quality of the lowest response times.

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data.  It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.