10 April 2024

ATTENDANCE

CC Forber

DCC Bisset

ACO Lisa Stitt

T/ACC Wayne Fox

CFO Louise Branford-White

CI Roffe – Staff Officer

Maeve Chappell – Corporate Communications Lead

Sarah Gardiner – GSO, Executive Support            

APOLOGIES

T/ACC Catherine Clarke

ITEM 1: Performance

Summary of Discussion:

Dan Southern Data and Insight Lead joined the meeting and presented the monthly performance report.

The total number of calls received into the Customer Contact department was 29200.  This equates to 8417- 999 calls and 20783 - 101 calls.

The Chief Officer Team was advised a 5.5 second delay with 999 calls being received from BT had occurred and Humberside Police had also experienced the same issue.

The data is showing an improving picture of overall response times, with Ryedale the exception and a deeper look into this data will take place.

It was noted 4163 crimes had been reported in March 2024, compared to 4501 in the same month last year.  The detection rate in County is behind Coast Command. Detection rates were discussed along with practices that can be shared between other Commands to reduce crime rates and increase outcomes.

T/ACC Specialist Operations has progressed crime rates and outcomes from the Force Performance Meeting.

It was reported as a force sickness had reduced and rest day in lieu (RDIL) balances had decreased by 1000 in the last month. Time off in lieu (TOIL) balances were also on the downward trend.

ITEM 2: People Management

Summary of Discussion:

Leanne Consett, Head of People Services joined the meeting and presented the weekly People Management update.

Several secondment adverts had been received; these were discussed along with secondment requests submitted by individuals.

ITEM 3: NYP Consultancy – Bernard Marr

Summary of Discussion:

CC Forber introduced Bernard Marr from Bernard Marr & Co to the Chief Officer Team.

Bernard Marr briefed the meeting around the creation of the Plan on a Page, which will map where the organisation is and where it would like to progress to. Helping the organisation to design a strategic plan and goals.

It was explained and discussed how to use information to make better decisions and shape the force for the future.

The force would need to identify its core competences to help deliver the process.

Interviews have been scheduled in force to reach out to Heads of Function and Departments. Engagement is an important part of the process to help produce the initial draft of the Plan on the Page

A set of research questions will be asked during the interview process, which will be a guide to obtaining the right data.

The questions that will be asked include does the organisation have the right culture, skills, leadership, ICT, network, and partnerships to deliver the key drivers of success?

This process will help identify indicators. Where and how these indicators are used and will identify where the gaps are, but also to adopt a culture where people can identify when things are not going well and have the confidence to speak up, providing the organisation with transparency.

CC Forber would like to launch the new Plan on a page in July with the draft version to be reviewed in May.

ACTION – To be added to the COT forward planner.

ITEM 4: Estate Plan

Summary of Discussion:

Lisa Stitt, Assistant Chief Officer advised the meeting the draft estate strategy will be completed by the end of the 2024/25 financial year and is scheduled to be presented to COT in February 2025.

ACTION – GSO to add the Estate Strategy to the COT forward planner for February 2025.

The budget has been set for estate prioritisation work and there is a series of ongoing activity for jobs/repairs that are currently required across the force. Funding for this work will come from the revenue budget.

Lisa Stitt confirmed the updated building condition surveys for the estate will be completed by September. This piece of data will drive the work that is required across the estate and how the work will be prioritised.

ACTION – CC Forber requested data to have an oversight of outstanding faults/repairs and what plans are in place to resolve. To provide reassurance a monthly briefing to be submitted to COT.

ACTION – GSO to add to the COT forward planner monthly.

ITEM 5: Review Action and Decision Log

Summary of Discussion:

Due to time constraints the action and decision log will be reviewed outside of the meeting.

ITEM 6: COT Forward Planner

Summary of Discussion:

The forward planner was discussed, and no changes required.

ITEM 7: Urgent financial decisions and updates

Summary of Discussion:

None advised for discussion.

ITEM 8:  Any other portfolio updates by exception

Summary of Discussion:

None advised for discussion.

ITEM 9:  Chief Officer Team Commitments

Summary of Discussion:

The commitment sheets for the next 2 weeks were reviewed.

DATE AND TIME OF NEXT MEETING

Date of next meeting: 17^th April 2024

Time:          09:30am