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Online fraud

Online fraud covers everything from online shopping to online banking, but one thing can help prevent both:

Take the time to install the built-in security measures most browsers and many banks offer.

These can help protect you whether the criminals are trying to dupe you with fake pop-ups in your online banking window, sending you ‘scam alert’ messages hiding malware, or faking retailer websites to make you input your financial details.

They contain vital security updates which help protect your device from viruses and hackers.  Security updates are designed to fix weaknesses in software and apps which could be used by hackers to attack your device and steal your identity. Installing them as soon as possible helps to keep your device secure.  You can choose to install updates at night when you are asleep and your device is plugged in or set your mobile or tablet to automatically update your apps when you are connected to Wi-Fi and an update is available.  You can also set laptops and desktops to automatically install software updates when an update is available.

Report fraud

The first thing you should do if you’ve been a victim of fraud is to contact Action Fraud. You can report a fraud via their online fraud reporting tool, or by calling Action Fraud on 0300 123 2040.

If there is a crime being committed right now or if you are in danger you should call the police on 999.

Check out our report fraud page for more info.


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