If antisocial behaviour (ASB) is affecting your quality of life, or making you fear for your safety or the safety of others, there are people who can help. You can contact the police, your local council Community Safety Department or, if relevant, your housing provider.
These partner agencies have a role to play in reducing anti-social behaviour, supporting the most vulnerable and dealing with the people responsible.
Antisocial behaviour is an incident that falls short of a crime, where the behaviour of an individual or group causes or is likely to cause:
harassment, alarm or distress to any person, not of the same household
another party to feel personally threatened
a public nuisance or detrimental impact upon the environment
a detrimental effect upon the quality of life of an individual or the community as a whole
It is important to keep records of the behaviour and when it is happening. Don't be afraid to tell one of the partner agencies about it and to ask for support when you need it. To help you and others:
The Be Informed service is designed to tell parents and carers, via text message, of any anti-social behaviour incidents in the local neighbourhood that officers are attending.
If their children are out at the time, parents and carers can then use this text as a trigger to contact their children, check their whereabouts, make sure they are ok and reassure themselves that they are not involved in the incident.
To give your consent to be part of the scheme, email your mobile number and the name of the area you live in to the relevant email address:
The case review empowers repeat victims of antisocial behaviour to ask for a review of the actions partner agencies have taken to resolve their concerns. To be eligible, you need to:
have experienced three incidents as an individual in the last six months
be five individuals in the local community who have separately reported similar incidents, where you all feel dissatisfied with the action taken and all agree that they want to raise the case review
Each of the incidents need to have been reported within one month of them taking place and you must apply for case review within six months of the latest incident. The victim can be a business, individual or a community group.
How to use the case review
Read the advice leaflet below. It includes:
advice on how to fill in the form
addresses of local delivery teams to send the form to
time scales for what happens after you send in the form.
Once you've read the advice leaflet:
fill in the form, also below
send it the relevant local delivery team mentioned in the advice leaflet.