FOI Storm Contract (0763-2024/25)
Request
Q1. Can you please provide the year in which the Sopra Steria STORM CAD/C&C system support contract ends including any optional years within the current contract terms and conditions?
Q2. Can you please provide the year in which the Sopra Steria STORM CAD/C&C system support contract ends including any optional years within the current contract terms and conditions?
Q3. Can you please provide the name of the procurement framework (if applicable) that extensions for the Sopra Steria STORM CAD/C&C system are being processed?
Q4. Does the force have any plans to replace or upgrade the existing Sopra Steria CAD/C&C system?
Q5. For the last financial year, what is the total payment made to Sopra Steria Limited? And how much of the total was for support and maintenance of the STORM CAD/C&C system?
Q6. How many users within the forces use the Sopra Steria STORM CAD/C&C system?
Extent and Result of Searches to Locate Information
To locate the information relevant to your request searches were conducted within North Yorkshire Police. I can confirm that the information you have requested is held by North Yorkshire Police.
Decision
I have today decided to disclose the following information to you.
Q1. 31 July 2027.
Q2. 31 July 2027.
Q3. Health Trust Europe.
Q4. A project to look at the customer contact centre is being commissioned which will include functionality currently provided by Storm.
Q5. I am exempting disclosure of this information pursuant to Section 43(2) of the Freedom of Information Act 2000 (the Act). Please see exemption explanation below.
Q6. Approx 1700.
Exemption Explanation
Section 43(2) – Commercial Interests
This is a qualified, class based exemption, which requires that I conduct a public interest test to balance the legitimate interests of the public in knowing the information against the interests of non-disclosure. This exemption applies because the disclosure of the requested information would, or would be likely to, prejudice commercial interests.
Public Interest Test
Factors Favouring Disclosure
There is a strong public interest in the efficiency of public sector spending. Releasing the information would provide the public with the knowledge on what the force spend on the subject matter. Disclosure would provide openness, displaying that public funds are being spent correctly and efficiently.
Factors Favouring Non-Disclosure
Disclosure of suppliers products into the public domain would likely deter suppliers from entering future tendering processes and it would put their competition at advantage. This would also impact North Yorkshire Police’s and other force’s ability to conduct fair tendering. Trust would be lost in the forces ability to conduct business and the community would be affected by the force being unable to spend public funds as effectively.
Balancing Test
The disclosure of commercially sensitive information would prejudice the commercial interests of the company involved and may deter them and others from participating in future procurement initiatives. There is a strong public interest against disclosure where that disclosure would be likely to prejudice the Force’s own commercial interests. Disclosure of the information would be likely to adversely affect the bargaining position of North Yorkshire Police during future contractual negotiations relating to current and future contracts which would result in less effective use of public money.
The public interest would not be served where disclosure of commercial information would hinder fair and open competition for public sector contracts. As such the balance is considered in favour of non-disclosure.
Pursuant to Section 17(1) of the Act this acts as a Refusal Notice in relation to the exempted parts of your request.
Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data. It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.